Privacy Policy

Effective Date: January 1, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. 

I. Our Commitment to Your Privacy

Delanie Isaacs Counseling is required by law to maintain the privacy of your health information and to provide you with this notice of our legal duties and privacy practices. 

II. How We May Use and Disclose Your Health Information

I may use or disclose your Protected Health Information (PHI) for the following purposes:

  • Treatment: To provide, coordinate, or manage your treatment and related services.

  • Payment: To bill and collect payment from you, an insurance company, or another third party.

  • Health Care Operations: To run my practice, improve care, and contact you when necessary.

  • Appointment Reminders: To contact you via phone or email regarding upcoming appointments.

  • Business Associates: To companies that perform billing or consulting services for me, provided they agree to protect your information.

III. Uses and Disclosures That May Be Made Without Your Authorization

I may disclose your PHI without your consent in the following situations:

  • Required by Law: For public health activities, auditing, or government regulatory actions.

  • Safety Threats: To avert a serious threat to your health or safety or that of others.

  • Legal Proceedings: In response to a court order, subpoena, or to legal authorities, specifically including limitations on Substance Use Disorder (SUD) records.

  • Abuse/Neglect: If I suspect child or adult abuse or neglect.

  • Workers' Compensation: To comply with worker's compensation laws.

  • Psychotherapy Notes: Note that specific, separate authorization is required for the release of psychotherapy notes, unless for treatment, payment, or mandatory legal disclosures. 

IV. Uses and Disclosures That Require Your Written Authorization

Uses and disclosures other than those described above will be made only with your written authorization. You may revoke this authorization in writing at any time. 

V. Your Rights Regarding Your Health Information

You have the following rights regarding the PHI I maintain about you:

  • Right to Request Restrictions: You may ask me not to use or disclose specific information, though I am not required to agree.

  • Right to Receive Confidential Communications: You may request that I contact you in a specific way (e.g., home phone vs. cell).

  • Right to Inspect and Copy: You have the right to access and receive a copy of your records.

  • Right to Amend: You may request that I amend inaccurate or incomplete information.

  • Right to Accounting: You can receive a list of disclosures I have made.

  • Right to Paper Copy: You have a right to a paper copy of this notice.

VI. Complaints

If you believe your privacy rights have been violated, you may file a complaint with me or the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR). No retaliation will occur. 

VII. Contact Information

For questions or to file a complaint, contact:

U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR)

https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf

Email: OCRComplaint@hhs.gov